Payment Confirmation
At Repso Live, we ensure a secure and seamless payment experience for all our customers. To maintain transparency and provide clarity, the following outlines our Payment Confirmation Policy:
1. Confirmation of Payment Receipt
- Once a payment is successfully completed on the Repso Live platform, a payment confirmation notice will be sent to the registered email address provided by the customer at the time of transaction.
- This confirmation notice will be issued within 24 hours of the payment being processed.
2. Information Included in the Confirmation Notice
The confirmation email will contain all necessary details of the transaction for the customer’s reference, including:
- Transaction ID: A unique identifier for the payment.
- Payment Amount: The total amount paid, inclusive of any taxes or fees.
- Date and Time of Payment: The timestamp of the successful payment transaction.
- Service/Product Description: A summary of the purchased service or product.
3. Payment Methods Supported
Payments made through any of the supported payment solutions on Repso Live (e.g., credit cards, debit cards, digital wallets) will receive the same confirmation process.
4. Delayed or Missing Confirmation
If the payment confirmation notice is not received within 24 hours, customers are advised to:
- Check their email spam or junk folder to ensure the email was not misdirected.
- Verify the payment status in their Repso Live account dashboard, if applicable.
- Contact the Repso Live customer support team via [insert support email or contact link] for assistance.
5. Importance of Accurate Contact Information
Customers must ensure that their email address and contact details are accurate at the time of registration or purchase. Repso Live is not responsible for delays in payment confirmations caused by incorrect or outdated customer information.
6. Customer Support
For any inquiries or issues related to payment confirmations, our support team is available to assist. Please reach out via:
- Contact Number: +971559413932