Privacy Policy
Introduction
Welcome to the privacy policy of Repso Live. This document outlines how Repso Live, represented by Repso Live LLC (“we”, “our”, or “us”), handles your personal information when you use our services, including our website, mobile application, and related features (collectively referred to as the “Services”).
At Repso Live, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and share your personal information. This privacy policy is designed to provide you with clear and detailed information about our data practices.
Please take the time to read this privacy policy carefully to understand how we collect, store, process, and disclose your personal information. By using our Services, you consent to the terms of this privacy policy.
If there are any inquiries or apprehensions regarding our privacy protocols, we encourage you to reach out to us utilising the contact details provided at the conclusion of this policy statement. Your feedback and questions are crucial to ensuring that we maintain the highest standards of privacy protection for our users.
What Information Do We Collect
We collect two types of data from you: Personal Information and non-Personal Information.
Personal Information
Registration Information: When you register for our Services, we request personal information including your name, email address, mobile phone number, social media identifiers, and contact details.
Contact List: Periodically, we access your contact list or address book on your mobile device with your permission to find and keep track of mobile phone numbers of other users of the Service.
Payment Information: If you choose to make a purchase or withdraw funds from our Services, you will need to provide billing information. This may include credit card details or other payment method information.
Government-issued ID: In certain instances, we may require a copy of a government-issued ID for identity verification processes. This information is necessary for specific features of our Services.
Device Identifiers and Device Data: When you access our Services, we collect information such as your IP address, UDID, precise geolocation, browser type, operating system, and other data transmitted by your device.
Log-in History and Usage Information: To improve our Services and enhance user experience, we collect technical information related to your behaviour and use of the Services.
Location Information: We collect general location information (e.g., city and country) using IP addresses and implicit location data. We also collect precise device location when location services are enabled by you.
Communication Information: When you contact us via email or support within our Services, we collect personal information you provide, including your name, email address, and any other details you choose to share.
Non-Personal Information
We process, use, or share non-Personal Information, aggregated information, or Personal Information in non-human readable form for purposes such as providing and improving our Services, generating aggregate statistics, marketing, and conducting business analysis.
Non-Personal Information includes anonymous or aggregated data concerning user interactions with our Services.
We may anonymize or de-identify collected information so that it cannot personally identify you. Such aggregated or de-identified information may be disclosed to others without limitation for various purposes, including advertising and marketing.
If Personal Information is combined with Anonymous Information, the combined data will be treated as Personal Information for as long as it remains combined.
We collect information through various means to provide our Services to you effectively. Certain types of information are essential for us to deliver our Services to you.
How We Use Your Information
We are committed to ensuring that your personal information is used responsibly and lawfully. We utilise your personal information for various purposes, including:
Provision of Services: We use your personal information to present Repso Live Services to you. This includes delivering content, providing interactive features, and offering information, products, or services that you have consented to receive. Additionally, we collect and utilise personal information to verify your eligibility and distribute prizes in connection with promotional activities and sweepstakes.
Improvement of Services: Our aim is to continually enhance and personalise our services. We use your information to introduce new services, provide recommendations, gather feedback, and tailor our offerings to better suit your needs.
Customer Management: Managing your account and providing customer support are essential aspects of our services. We use your personal information to maintain your registered user account, offer assistance when needed, and communicate important notices regarding your account, subscription, or changes to Repso Live Services.
Communication: Direct communication with you is vital for keeping you informed and engaged. We may send notifications about upcoming changes, promotional activities, or improvements to Repso Live Services to ensure you stay updated and involved.
Content Review: To maintain compliance with relevant content regulations, we review pictures, images, and user-generated content posted on Repso Live Services.
Customization of Content: Understanding your interests helps us deliver tailored content, products, advertising, and services. We conduct research and analysis on your usage patterns to develop and display content that aligns with your preferences on our Website and App.
Performance Analysis: We analyse user behaviour and engagement metrics to assess the effectiveness of Repso Live Services. This includes determining unique users, monitoring aggregate metrics such as total visitors and video views, and identifying demographic patterns.
Functionality and Security: Ensuring the functionality and security of our services is paramount. We use your information to identify age-restricted users, diagnose technical issues, and detect and prevent fraud, illegal activities, or intellectual property infringement.
Compliance: We enforce our terms of use and comply with legal obligations by processing your information as required by law.
Aggregation: Aggregated information allows us to understand broader trends and patterns. We may aggregate the information we collect about you for various purposes, including research, analysis, and reporting.
Cookies: We utilise cookies and similar technologies to collect information automatically, measure and analyse web page interactions, enhance user experience, and improve our services. Upon utilising the Platform, you expressly grant consent to our utilisation of cookies.
Cross-Device Tracking: We may link your contact or subscriber information with your activity across all your devices to provide a seamless experience. However, please note that third-party practices are not covered by this Privacy Policy, and we are not responsible for their privacy practices.
Please be aware that we may process your personal information for multiple lawful grounds depending on the specific purpose. Rest assured, we are committed to handling your information securely and transparently in accordance with applicable laws and regulations.
If you have any concerns or questions regarding the use of your information, please don’t hesitate to reach out to us. Your privacy and satisfaction are our top priorities.
How We Share Your Information
At Repso Live, we understand the importance of safeguarding your personal information and ensure that it is shared responsibly. Here’s how we share your information:
Public Profile Visibility: If your profile is public, your content will be visible to anyone on the Platform. Your content might be seen or distributed by your friends, followers, and other parties like search engines, content aggregators, and news websites.You have control over who can see your videos or pictures each time you upload them.
Internal Sharing: We may share your information with other members, subsidiaries, or affiliates of our corporate group to improve and optimise the Platform and prevent illegal use.
With Your Consent: We may share your Personal Information outside of Repso Live Services when we have your express or implied consent. This includes sharing with members of our corporate group for various purposes such as services, customer management, customization of content, advertising, analytics, functionality, security, and compliance.
Authorised Service Providers: We may disclose your Personal Information to authorised service providers who perform certain services on our behalf. These services may include order fulfilment, credit card processing, content customization, analytics, security, map navigation, and data storage. However, these service providers are not permitted to share or use such information for any other purposes.
Business Transfers: In the event of a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of our assets, your Personal Information may be disclosed or shared with a buyer or other successor. We’ll do our best to ensure that when we transfer your Personal Information to another entity, they use it in line with this privacy policy.
Legal Compliance and Security: We may access, preserve, and share your Personal Information with regulators, law enforcement, or other entities where we reasonably believe such disclosure is necessary to comply with applicable laws, enforce terms of use, detect and prevent illegal activities, protect against harm to our company, users, employees, or third parties, or maintain the security and integrity of Repso Live Services.
Aggregated Information: We may disclose aggregated information about our users for conducting general business analysis. This information does not contain any Personal Information and may be used to develop content and services of interest to our users.
International Data Transfers
Your Personal Information may be processed by Repso Live and our trusted third-party suppliers located outside of the country where you reside. This includes countries where data protection and privacy laws may differ from those in your country. We take measures to ensure that your personal information remains protected and secure when transferred to jurisdictions with differing levels of data protection. These measures may include transferring pursuant to data transfer agreements implementing standard data protection clauses.
Links to Other Websites or Applications
When you click on a link to any other website, mobile application, or third-party content through Repso Live Services, you will be directed to a different entity’s website or application. We do not have control over these third-party websites or applications, nor do we review or take responsibility for their contents. Please note that our privacy policy does not apply to these third-party websites, applications, or content, and any information collected after you leave Repso Live Services is subject to the privacy policies of the respective third parties.
Data Security
We prioritise the security of your Personal Information and implement appropriate administrative, technical, and physical security measures to safeguard it from unauthorised access and disclosure. Here’s how we ensure data security:
Access Controls: Only authorised employees are permitted to access Personal Information, and they may do so only for permitted business functions.
Encryption: We use encryption in the transmission of certain Personal Information between your system and ours to ensure its confidentiality.
Firewalls: Firewalls are employed to help prevent unauthorised persons from gaining access to your Personal Information.
User Responsibility: You are responsible for maintaining the secrecy of your password and account information at all times.
While we take these security measures seriously, it’s important to note that we cannot fully eliminate security risks associated with the storage and transmission of Personal Information. Therefore, we advise you to use caution when submitting information through Repso Live Services and carefully consider the information you provide.
Tracking Technologies
When you visit or access Repso Live Services, we utilise various tracking technologies such as cookies, pixels, beacons, local storage, and similar technologies (“Tracking Technologies”). These technologies automatically collect information about you, your device, and your online behaviour to enhance your navigation experience, improve service performance, conduct analytics, customise your experience, and offer tailored content and advertisements.
Types of Tracking Technologies:
Strictly Necessary Tracking Technologies: These Tracking Technologies are essential for enabling you to navigate and use the features of our Services. They are automatically placed on your device and do not require your consent.
Tracking and Advertising Tracking Technologies: These Tracking Technologies collect information about your browsing habits to deliver more relevant advertising and limit the number of times you see ads. Information collected may be shared with advertisers, publishers, and third-party ad networks. Their use is governed by their own privacy policies.
Functionality Tracking Technologies: Functionality Tracking Technologies remember your preferences and provide enhanced and personalised features, such as language settings and authentication.
Performance Tracking Technologies: These Tracking Technologies collect information about your online activity, including behaviour and content engagement metrics, for analytics, research, and statistics purposes.
Storage of Tracking Technologies:
Tracking Technologies are stored on your device during your visit to our Services, known as “First Party Tracking Technologies.” Additionally, other parties, such as analytics service providers, business partners, and advertisers, may store “Third Party Tracking Technologies” when running content on our Services. These Tracking Technologies may be stored for the duration of your visit or for repeat visits.
Managing Tracking Technologies:
You have various options to manage and control your Tracking Technologies settings:
Utilise our cookie settings tool, available in certain jurisdictions.
Change your browser settings to send a “Do-Not-Track” signal, although some features of the Website may not function properly.
Learn how to manage cookies through browser-specific settings. Here are some useful links:
Withdrawing Consent:
You can withdraw your consent to personalised advertising by adjusting your device settings as follows:
iOS: Enable the “Limit Ad Tracking” setting or disable the “Allow Apps to Request to Track” permission in your iOS device settings.
Android: Enable the “Opt out of Ads Personalization” setting in the Google Ads settings within your Android settings.
Please be aware that the steps might differ based on the type of device you’re using and the version of your operating system.
Third-Party Collection of Information
International Data Transfers: Repso Live may transfer or disclose Personal Information to our subsidiaries, affiliated companies, subcontractors, trusted third-party service providers, or partners located in different jurisdictions across the world. We ensure that these entities protect your information adequately in accordance with our privacy policy and applicable law.
Third-Party Services: Our policy only addresses the use and disclosure of information collected by Repso Live. We are not responsible for the privacy practices or content of third-party services that you may interact with through Repso Live Services. These third-party services may collect Personal Information from you, and we encourage you to review their terms and conditions and privacy policies before using or interacting with them.
Payment Processors: When making payments through Repso Live Services, such as by credit card, third-party payment processors like the Apple Store and Google Play Store may collect your credit card information and other necessary details for processing and authorising your payments. These payment companies may also provide certain details to us.
YouTube API Services: Repso Live uses YouTube API Services as an online resource that may be accessed through our application. We do not control the privacy practices of YouTube, and your usage of YouTube API Services is subject to YouTube’s terms and conditions and privacy policy.
Disclaimer
By using any third-party services, you are assuming all associated risks voluntarily. Repso Live shall not be liable for any issues arising from your usage of third-party services.
Your Choices
Browser Cookie Settings: You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. Please note that disabling cookies may result in certain parts of the Website being inaccessible or not functioning properly.
Push Notifications: You can opt out of receiving push notifications by adjusting the permissions in your mobile device settings.
Location and Device Functions: You have the option to switch off GPS location, microphone, camera, or other similar functions on your mobile device if you do not wish to share them. You can also adjust privacy settings to hide your location, uploaded videos, recent activity, and other information.
Providing Personal Information: While you have the choice not to provide us with Personal Information, certain features of Repso Live Services may be unavailable to you as such information may be required for user registration, purchasing Paid Services, participating in promotions or surveys, or making complaints.
Editing Profile: You can make changes to your information, including accessing, correcting, updating, or deleting it, by editing your profile in the App.
Your Rights
Access, Modification, and Deletion: You may submit a request to access, modify, or delete the Personal Information we collect about you through Help or Feedback function on Repso Live Services or by sending us an email. We will respond to your request in accordance with applicable laws and verification procedures.
California Residents: If you are a California resident, you have the right to request disclosure of categories and specific pieces of Personal Information collected or shared to third parties for commercial purposes. You also have the right to request deletion of Personal Information collected about you. Instructions for making such requests are provided via email.
Parental Consent: Parents or legal guardians of children under the Age of Consent can request termination of their child’s account and deletion of their Personal Information by contacting us.
How to Delete Your Information
Apple Device: You can request to delete your data through your Profile Menu > Settings > Account Settings > Delete Account. Please note that Account Deletion Requests are subject to our retention policy, and certain Personal Information may be retained for legal obligations, fraud prevention, or record keeping purposes.
How We Keep Your Information Secured
We implement physical and technological safeguards to prevent unauthorised access and maintain data security. Our systems are hosted on the Google Cloud Platform, which employs strong security features. However, we cannot guarantee complete protection against unauthorised access or abuse of the Services.
Children’s Privacy
Repso Live does not knowingly collect or maintain personal information from individuals under 18 years of age.
If it is discovered that Personal Information of individuals under 18 has been collected, appropriate steps will be taken to delete this information.
Users who believe that Repso Live has improperly collected Personal Information from a young user can contact support@repso.live for assistance.
Retention of Your Information
Personal Information and other data will be retained for as long as the user maintains their Repso Live account.
Users can request deletion of their account at any time through the app’s settings menu or by emailing Support@repso.live.
Upon receiving a deletion request, Repso Live will delete data not required for regulatory, tax, insurance, litigation, or other legal purposes, after appropriate review.
Some information may be retained for safety, security, fraud prevention, and research and development purposes.
In certain circumstances, Repso Live may be unable to delete an account, such as when there is a balance on the account or an unresolved claim or dispute.
Changes and Updates to This Privacy Policy
Repso Live reserves the right to modify or revise its privacy policy as needed.
Users are encouraged to periodically review the most up-to-date version of the privacy policy, which can be found on the Repso Live platform.
Major changes to the privacy policy may be notified to users, but it is the user’s responsibility to stay informed about any changes.
By continuing to use Repso Live services after changes to the privacy policy become effective, users agree to be bound by the revised Privacy Policy.
How to Contact Us
If you have any general questions regarding the Repso Live services or the handling of your information, please don’t hesitate to reach out to us. You can contact us via email at Support@repso.live.
We aim to answer all questions promptly and thank you for your patience. Don’t hesitate to contact us anytime if you have any queries. We’re here to help!